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Support

A real person reads every message.

No ticket queue, no chatbot in the way. Send what is happening and you get an answer, usually the same day.

Optional, but it makes a block-not-showing-up question much faster to answer.

Email directly

support@checkoutstack.app

If the form gives you trouble, this address always works.

Response time

Within one business day, Monday to Friday, Central Time. Support is in English.

Before you write in

Most block-not-showing-up questions are answered by the troubleshooting list, and it takes about a minute to check.

Billing and refunds

Subscriptions are billed and cancelled through Shopify. Refund requests go to the same address and are covered in the terms.

Privacy and data requests

Access, correction and deletion requests go to the same address. See the privacy policy for what we hold, which is very little.